5. COVID-19 Clause
5.1. Due to world-wide Covid-19 pandemic, Event shall be carried out in accordance with any laws, limitations and restrictions valid at the time of its organisation.
5.2 Ticket holders are obliged to follow all regulations resulting from Covid-19 pandemic mitigation scheme, such as wearing face masks/face and mouth covering, keeping social distance, hand sanitising, or any other in operation during the time of Event organisation. In case a ticket holder refuses to follow any of these instructions he/she will be removed from Event venue, without any right to ticket refund.
5.3. Decision on allowing or not the public into the Event venue shall be made by the Organiser, in accordance with rules and regulations in operation at the time of the Event organisation, latest on the competition day.
5.4 In case Event is held without public access, being a result of Covid-19 pandemic, Seller / Organiser shall offer refunds for purchased tickets based on the following rules and procedures,
5.4.1 Only ticket price will be refunded, without delivery cost.
5.4.2. No other claims will be accepted (costs of travel, accommodation, etc.).
5.4.3. Due to additional Ski Jumping World Cup events being held in Poland on 13th and 14th February 2021 in case January events cannot be held with public, ticket owners will be able to use purchased tickets for the Febrauary event, otherwise, refunds will only be made on Buyer’s request, after a designated form is filled and purchased tickets returned to Tatrzański Związek Narciarski u. Br. Czecha 1, 34-500 Zakopane. Claims will be received by 10th February 2021. After that date claims will no longer be considered.
5.4.4. A right to claim a refund is restricted to Buyers only (rightful order owners).
5.4.5. After claim is received, Buyer receives an invoice correction that shall be confirmed in the way specified in the e-mail he/she receives to e-mail address linked to store account.
5.4.6. Refunds will be realised within 30 days after confirmation of the receipt of the correction invoice by the Buyer.
5.4.7. Placing an order in the TZN online store, Buyer consents to their personal data being transferred to relevant national and/or regional health institutions responsible for Covid-19 mitigation if required.