ORGANISER'S RULES & REGULATIONS

ORGANISER’S RULES & REGULATIONS

rules & regulations regarding ticket purchase and participation in sport events

organised by Tatra Ski Federation, Zakopane

 1. General

The following rules & regulations („Regulations") specify general conditions of participation in sport events organised by the organiser, i.e. Tatra Ski Federation, Zakopane and constitute part of the contract into which ticket buyers enter with the event organiser. 

2. Organiser’s duties, event cancellation, programme change

2.1 Organiser is obliged to allow all rightful ticket owners access to event venue.

2.2 Organiser has a right to cancel the event without prior notice as a result of circumstances beyond organiser’s control.

2.3 Organiser has a right to change/adjust event programme due to reasons beyond their control – state of national mourning, unfavourable weather conditions, illness of entered athletes or any other force majeure remaining beyond organiser’s control.

2.4 Event Organizator shall provide entertainment programme with games, contests, etc. managed by professional DJ's, sale of regional products, food and drinks, as well as sanitary facilities. Ticket holders are not entitled to any refunds in case any of the above not being provided.

2.5 Due to world-wide Covid-19 pandemic, Event shall be carried out in accordance with any laws and limitations valid at the time of its organisation.

Ticket holders are obliged to follow all regulations resulting from Covid-19 pandemic mitigation scheme, such as wearing face mask/face and mouth covering, keeping social distance, hand sanitising, or any other in operation during the time of Event organisation. In case a ticket holder refuses to follow any of these instructions he/she will be removed from Event venue, without any right to ticket refund.

Decision on allowing or not the public into the Event venue shall be made by the Organiser, in accordance with rules and regulation in operation at the time of the Event organisation, latest on the competition day.

In case the public are not allowed in the Event venue due to limitations and/or restrictions relating to Covid-19 pandemic, the Organiser will refund ticket costs in accordance with procedures specified in the Rules and Regulations of the TZN Online Store.

3. Ticket holders’ duties

3.1 Ticket holders’ are obliged to get acquainted with the following rules and regulations as well as MASS EVENT Rules & Regulations, and any other rules and regulations that might directly or indirectly refer to event in question.

3.2. Entering the event venue, ticket holders’ agree to:

a) free use of image for the Organiser’s marketing purposes;

b) remaining in zone of sound intensity that might affect hearing;

c) remaining in crowded environment with all consequences that it might entail;

4. Tickets, entry

4.1 Purchased tickets shall be treated as individual consent by the organiser to enter event venue, that might be withdrawn at any time due to security reasons.

4.2 Damaged tickets - not possessing valid control bar code / QR code (or any other), or with any of the above demaged, stay no longer valid and as such do not entail their owners to enter event in question, nor is their owner entailed to any refunds or ticket exchange.

4.3 The organiser does not provide duplicate of lost or damaged tickets.

4.4 In case of voucher distribution, the following regulations apply accordingly.

4.5 Purchased tickets entitle to single entry to event venue, it is not allowed to re-enter the venue after it has been left.

4.6 Tickets cannot be used in advertising and promotional activities (including contests and lotteries) without prior consent of the organiser.

4.7 Resale or an attempt of resale of tickets at prices other than quoted on the ticket itself, or use in unauthorised promotion voids the ticket without any possibility of receiving a refund.

4.8 Entering the event venue is possible only during hours provided by the organiser, venue gates shall close in hours provided by the organiser. These hours are provided on the ticket itself.

4.9 Tickets purchased and not used will not be refunded unless the whole event has been cancelled due to organiser’s fault. In such a case, refund rules and regulations apply.

4.10 Only personalised tickets will be available for the Event. Personalised tickets will be verified against ID document with picture while entering Event venue. Organiser reserves right to refuse ticket holders without valid ID document, or shall he/she possess a document for a name different that the one ticket was issued for entry to Event venue. 

5. Event security

5.1 The organiser reserves the right to:

a) refuse admission to the event to rightful ticket holders due to security reasons

b) in cases justified with security reasons, demand rightful ticket holders to leave the event venue applying all the necessary steps to enforce the decision. This applies in particular to situations in which ticket holders disrupt public order, behave aggressively or in opposition with the following rules and regulations.

c) refuse admission to the event to ticket holders who have been found out carrying weapons and guns, dangerous tools/objects or any other objects that might pose a threat to other event participants.

d) forbid any of the following in the event venue – bottles, flag masts, etc. (for details please refer to MASS EVENT Rules & Regulations)

e) change sector to which the ticket entails without any limitations.

6. Additional provisions

6.1 Irregardless of the above rules & regulations, all rightful ticket owners are obliged to follow provisions of the MASS EVENT Rules & regulations and relevant law acts.

6.2 Purchase of the ticket is equivalent to acceptance of the above rules & regulations.

6.3 Ticket seller does not accept any responsibility for the organiser’s actions. However, ticket seller is being held responsible for any actions that might cause damage to the organiser or ticket buyers.

7. COVID-19 Clause

7.1. Due to world-wide Covid-19 pandemic, Event shall be carried out in accordance with any laws, limitations and restrictions valid at the time of its organisation.

7.2 In accordance with the decision of the Polish Ski Federation, tickets and admittance to the Event in winter season 2021/22 will only be available to

- persons that will have been fully vaccinated against Covid-19 according to law binding in Poland on the competition day,

- persons who will have had a staus of recovered from Covid-19 according to law binding in Poland on the competition day,

- as of 20th October 2021 children up to 12 years of age are excempt from the above; regulations in force on the day of the competition apply

7.3 Ticket holders are obliged to follow all regulations resulting from Covid-19 pandemic mitigation scheme, such as wearing face masks/face and mouth covering, keeping social distance, hand sanitising, or any other in operation during the time of Event organisation. In case a ticket holder refuses to follow any of these instructions he/she will be removed from Event venue, without any right to ticket refund.

7.4 Decision on allowing or not the public into the Event venue shall be made by the Organiser, in accordance with rules and regulations in operation at the time of the Event organisation, latest on the competition day.

7.5 In case Event is held without public access, being a result of Covid-19 pandemic, Seller / Organiser shall offer refunds for purchased tickets based on the following rules and procedures,

7.5.1 Only ticket price will be refunded, without delivery cost.

7.5.2. No other claims will be accepted (costs of travel, accommodation, etc.).

7.5.3.  Refunds will only be made on Buyer’s request, after a designated form is filled and returned to store's e-mail address shop@shop-tzn.pl. Claims will be received within 30 days, after the decision to carry out the event without public has been made. After that deadline the claims will no longer be processed. 

7.5.4. A right to claim a refund is restricted to Buyers only (rightful order owners).

7.5.5. After claim is received, Buyer receives an invoice correction that shall be confirmed in the way specified in the e-mail he/she receives to e-mail address linked to store account.

7.5.6. Refunds will be realised within 30 days after confirmation of the receipt of the correction invoice by the Buyer.

7.5.7. Placing an order in the TZN online store, Buyer consents to their personal data being transferred to relevant national and/or regional health institutions responsible for Covid-19 mitigation if required.

 

 In operation from date of publishing 24th October 2021

 

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